In this Privacy Policy references to ("we" , "us" , "our") are to Scotch Rocks.

The full details of our Privacy Policy are below in our official Privacy Policy. This policy will explain all about what information we collect from you, how we use that information and your rights around retrieving or removing any information we hold in relation to you, as well as our complete guide to the use of cookies on our website.

What information we collect and how

The information we collect via this website may include:

(1) Any personal details you type in and submit, such as name, address, email address, etc. We only collect information that we require for completion of orders and account set up. We never store payment details on the websites.

(2) Data which allows us to recognise you, your preferences (including items added to your basket) and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site.

(3) Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website and your location (e.g. county/city) for our site analytics.

(4) Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

What we do with your information

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

(1) to process your order, to process any application for finance, to maintain guarantee records and to provide pre and after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide pre or after-sales service).

(2) to carry out fraud checks (this may involve passing your details to Call Credit, Experian and or Equifax who will check details we give them against public and private databases - this helps to protect you and us from fraudulent transactions); and

(3) to comply with legal requirements

We are a subsidiary of Retail Ventures and we may need to pass the information we collect to other companies within our group for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.

We would also like to inform you of various promotions, goods and services that may be of interest to you. These would come from any of our chains, from our affiliates, or from carefully selected third parties. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. If you wish to receive these communications, please tick the ‘Yes’ box when entering your personal details. You may unsubscribe at a later date, if you wish - See ‘Your rights’ section.

Your rights

(1) You can ask us to update your personal information by emailing precise details of your request to privacy@scotch-rocks.com.

(2) You can ask us not to send you future marketing communications. To do this, simply email your precise details of your request to privacy@scotch-rocks.com.

We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after sale obligations.

(3) You also have the right to request a copy of any personal information we hold about you.

To do this, simply email privacy@scotch-rocks.com and attaching proof of ID such as a copy of your driving licence or a recent utility bill to your email.

Other Websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.